Terms and Conditions
SHIPPING, PAYMENT, RETURN POLICIES
ALL POLICIES APPLY TO ITEMS PURCHASED ON EBAY AS WELL
Terms: Payment & Shipping:
All orders are shipped via Fedex Ground, unless otherwise indicated. Our standard shipping is FedEx Ground. All parts in stock are usually shipped within 72 Hours. Please allow 1-3 weeks for delivery on items that are out of stock. Please email us if you need a stock check. All parts available online are not always in stock. In the event there is a backorder of a part from the manufacturer you will be notified. Back ordered parts will be shipped as soon as stock arrives. If a part has been back ordered for over 30 days, or the item has been discontinued the backorder will be cancelled. In order to help minimize problems, please make sure the billing address and the ship to address on your credit card are matching.
Receiving your order:
When you receive your order, be sure to inspect the packing list and the contents thoroughly. Contact LPP on any discrepancies immediately upon receipt.
If you receive a damaged item contact the carrier used to ship the parcel. They will investigate and determine if a Damaged Item claim is to be issued.
All items must be kept in the original box until it is picked up from the shipper.
Order Processing Times:
Most orders placed Mon-Fri will be shipped within 72 hours.
Weekend and holiday orders will be processed on the next available business day.
RETURNS AND EXCHANGES:
All sales are final. We will not provide refunds under any circumstances. We will be happy to exchange an item of equal value as long as you contact LPP for pre-approval. Return shipping will be the sole responsibility of the customer, as will the cost to re-ship the exchanged item. Exchanges must be done within 30 days of your initial purchase. Any item(s) which have been installed, pre-installed, cut, or modified in any way will not be eligible for exchange. If you refuse deliver and the item(s) are returned there will be a 15% re-stocking fee.
LPP performance products sold from our website or from our Ebay Auctions have a 1 year warranty against manufacturer defects. Warranty is limited to repair or replacement of products purchased. Warranty will not be honored to malfunction due to improper installation, misuse, unauthorized repair, alterations, or externally induced physical damage. LPP shall not be liable for any consequential, special or contingent damages, expense, or injury arising directly or indirectly from any defect in its goods or from the use of any goods, defective or otherwise or any cost of removal and reinstallation of the product. Any warranties implied by law are limited in duration to the duration of this warranty.
Any claim made under this 1 year warranty must be pre-approved by LPP before returning the item. You will be required to provide valid proof of date of purchase. Customer will be responsible for shipping costs related to returning the product for warranty consideration. We will not honor any warranty claims if made past the 1 year period.
We strive very hard to make all our product fit every application they are intended for. But with the tolerances that vehicle manufactures have it’s very hard to make our products fit every application perfectly. Some modifications may be necessary for them to fit your application. Refund or exchanges will not be made for fitment issues.
Our products are developed and intended for off-road racing. They may not be legal for use on public highways where pollution control laws apply. Some items may not be suitable for regular driving conditions and do not carry a DOT , SAE , OR C.A.R.B approval.
Due to the nature of the use of these products, no warranty is implied or given. The end-user is responsible for any misuse of these items.
If, for any reason, customer claims a Charge back on their Credit Card for an item purchased from LPP and does not return the item(s) claimed in Charge back, LPP will seek law enforcement and legal assistance to retrieve said item(s).